Monetization Web Docs | Tridens Technology – Analytics

Docs: Customers

Mon, 01 Jan 0001 00:00:00 +0000

To access this section in Monetization, from the Menu, select Analytics, and click Customers.

The customer analytics section is divided into two subsections:

First subsection
Second subsection

First subsection

The first subsection shows the number of newly activated customers. The information is based on the current month, a month ago, six months ago, and a year ago.

For example, assume the current month is April, and there a no new customers added. Last month in March, two customers were added. Six months ago, in October last year, no new customer was added.

Note:

The red or green arrow shows the percentage decrease or increase respectively in the number of newly activated customers at the moment against the same time a month ago, six months ago, and a year ago.

Second subsection

The second subsection shows a bar chart representing the number of newly activated and deactivated customers from a specific period based on an interval, including the churn rate. You can filter by customer type or/and date-time.

Information:

The churn rate refers to the rate of “leaving” customers.

Note:

The visual representation in the form of a bar chart can be downloaded in various formats. To achieve this, click Chart context menu.

Docs: Subscriptions

Mon, 01 Jan 0001 00:00:00 +0000

To access this section in Monetization, from the Menu, select Analytics, and click Subscriptions.

The subscription analytics section is divided into three subsections:

First subsection
Second subsection
Third subsection

First subsection

The first subsection shows the number of newly activated customer subscriptions for all plans. The information is based on the current month, a month ago, six months ago, and a year ago.

For example, assume the current month is April, and there a no new customer subscriptions to any plan. Last month in March, two customers subscribed to a particular plan. Six months ago, in October last year, no customer subscribed to any plan.

Note:

The red or green arrow shows the percentage decrease or increase respectively in the number of newly activated customer subscriptions for any plan at the moment against the same time a month ago, six months ago, and a year ago.

Second subsection

The second subsection shows a line graph representing the total customer subscriptions for each plan from a specific period based on an interval. You can filter by date-time.

Note:

The visual representation in the form of a line graph can be downloaded in various formats. To achieve this, click Chart context menu.

Third subsection

The third subsection shows a bar chart representing the number of newly activated customer subscriptions for all plans from a specific period based on an interval, including the churn rate. You can filter by an individual plan or/and date-time.

Information:

The churn rate refers to the rate of “leaving” customers.

Note:

The visual representation in the form of a bar chart can be downloaded in various formats. To achieve this, click Chart context menu.

Docs: Usage

Mon, 01 Jan 0001 00:00:00 +0000

To access this section in Monetization, from the Menu, select Analytics, and click Usage.

The usage analytics section is divided into two subsections:

First subsection
Second subsection

First subsection

The first subsection shows the total usage of the monetary resources in terms of quantity and amount. The information is based on the current month, a month ago, six months ago, and a year ago.

For example, assume the current month is April, and no customer usage occurred. Last month in March, 140 quantities resulted from the usage of the monetary resource, which also led to 140 euros. Six months ago, in October last year, no customer usage occurred.

Note:

The red or green arrow shows the percentage decrease or increase respectively in the usage of the monetary resource in terms of their quantity and amount by customers at the moment against the same time a month ago, six months ago, and a year ago.

Second subsection

The second subsection shows a bar chart representing the customer usage of services/resources in Monetization from a specific period based on a metric and interval. You can filter by resources, services, or/and customer types.

Note:

The visual representation in the form of a bar chart can be downloaded in various formats. To achieve this, click Chart context menu.

Docs: Products

Mon, 01 Jan 0001 00:00:00 +0000

To access this section in Monetization, from the Menu, select Analytics, and click Products.

The product analytics section is divided into two subsections:

First subsection
Second subsection

First subsection

The first subsection shows a pie chart representing the top five product purchases by customers.

Second subsection

The second subsection shows a bar chart representation of all product purchases from a specific period based on a metric and interval. You can filter by product or/and customer type.

Note:

The visual representation in the form of a bar chart can be downloaded in various formats. To achieve this, click Chart context menu.

Docs: Billing

Mon, 01 Jan 0001 00:00:00 +0000

To access this section in Monetization, from the Menu, select Analytics, and click Billing.

The billing analytics section is divided into three subsections:

First subsection
Second subsection
Third subsection

First subsection

The first subsection shows the net revenue obtained from customers. The information is based on the current month, a month ago, six months ago, and a year ago.

For example, assume the current month is April, with net revenue of 34,000 euros. Last month in March, there was a net revenue of 40,000 euros. Six months ago, in October last year, there was a net revenue of 25,000 euros.

Note:

The red or green arrow shows the percentage decrease or increase respectively in the net revenue at the moment against the same time a month ago, six months ago, and a year ago.

Second subsection

The second subsection shows a bar chart representing the revenue obtained from a specific period based on an interval. In addition, you also see the payments that you made.

Note:

The visual representation in the form of a bar chart can be downloaded in various formats. To achieve this, click Chart context menu.

Third subsection

The third subsection shows a bar chart representing the revenue from a specific period based on customer type/payment type and interval.

Note:

The visual representation in the form of a bar chart can be downloaded in various formats. To achieve this, click Chart context menu.

Docs: Profitability

Mon, 01 Jan 0001 00:00:00 +0000

To access this section in Monetization, from the Menu, select Analytics, and click Profitability.

It shows a line graph representing the net profits by comparing revenue with different resources in Monetization. You can filter by resources, services, or/and customer types.

For instance, you can configure a cost resource, where you track how much expenses you have to offer services. The profitability chart then lets you compare the expenses with the total revenue to determine the profits.

Note:

The visual representation in the form of a line graph can be downloaded in various formats. To achieve this, click Chart context menu.